How do I book a ride with Driveguard?
You can book a ride with Driveguard directly on our website, by choosing a transfer, hourly or daily private driver services. Another possibility to make a reservation is by emailing us at firstname.lastname@example.org or by calling / Whatsapp us on +41 78 217 45 55. Our booking process is fast and easy, and we will confirm your reservation in no time.
What types of vehicles do you have available for service?
We have a wide range of vehicles to choose from, including luxury sedans (Mercedes E-class and Mercedes S-class), SUVs (Genesis GV80), and vans (Mercedes V-class). Our fleet is regularly updated to ensure that we always have the latest models available for our clients.
What amenities do you provide in your vehicles?
Our new and luxurious vehicles are equipped with:
- GPS and WIFI to ensure that you can stay connected and on track during your trip
- Air conditioning and heating to ensure your comfort at all times
- Mobile phone chargers, umbrellas, child seats and refreshments at no extra cost
Are your drivers experienced and licensed?
Yes, our drivers are highly experienced and fully licensed. They are also thoroughly vetted and trained to provide the highest level of service and safety to our clients.
Who are your typical clients?
The majority of our clients belong to the following groups:
- High Net Worth Individuals
- Businessmen, Corporate and FSI employees
- Public Figures and Celebrities
- Politicians and Government Employees
- Family members of the above Individuals
What are your services used for?
Whether you need an Airport transfer, intercity transfer, or have a longer business or private trip in Switzerland or neighboring countries – we are here for you. You can book a point-to-point transfer, or hire a private driver in Switzerland hourly or daily.
Transfers are suitable for:
- Airport transfer
- Intercity trip
- Point-to-point transfer
Hourly bookings are suitable for:
- Airport pick-up and transfer, with more stops on the way
- Running errands in the city and nearby areas
- Attending business, social, and private events
- Shopping spree or sightseeing tour
Daily bookings are suitable for:
- Having a private driver for business or private trips through Switzerland and neighboring countries (Germany, Austria, Italy, France, and Liechtenstein)
* For overnight trips outside Zurich, the client should provide accommodation to the driver, otherwise an extra 200 CHF per night will be charged for hotel accommodation nearby.
** The driver needs to have at least 8 hours break within each 24 hours of service.
Should the pickup location be in Switzerland, or can it be abroad?
We offer any pickup location within Switzerland and neighboring countries (Germany, Austria, Italy, France, and Liechtenstein).
What is your cancellation policy?
Our cancellation policy is designed to be flexible and accommodating. Cancellation can be made up to 24 hours before the scheduled pickup time with no penalty.
Are there any additional fees for services such as waiting time or extra stops?
For hourly or daily bookings, there are no additional fees for waiting time or extra stops. For transfers, the price will be updated and communicated to the customer, based on new desired route. We will always provide you with an all-inclusive quote before your trip.
Can I request a child car seat for my trip?
Yes, you can request one or more child car seats for your trip at no extra cost.
Do you provide transportation for special events or occasions?
Yes, we provide transportation for a wide range of special events and occasions, including weddings, proms, and corporate events.
How do I pay for my ride?
You can pay for your ride with Driveguard using a Credit Card, Debit Card, or cash. We also accept payments through PayPal. You can pay online at the moment of booking or to the driver at pick-up.
Do you offer airport pick-up and drop-off services?
Yes, we offer airport pick-up and drop-off services at all major airports in Switzerland and in the neighboring countries. For Airport pick-ups, our drivers will meet you in the Arrivals hall after baggage claim, hold a sign with your name on it, and will transport you to your final destination in comfort and style.
Are your drivers fluent in multiple languages?
Yes, our drivers are fluent in multiple languages (English, German, Russian, Romanian), so you can relax and enjoy your trip no matter where you're headed.
Do you offer any corporate or loyalty program?
Yes, we offer corporate and loyalty program for regular travelers. Please contact us on email@example.com for more information.
How do I make a special request or accommodate any special needs?
There’s a field for additional Information (special requests, pick-up details, exact location and flight/train number) in the booking form. You can use it o make special requests for your booking. You can also email us at firstname.lastname@example.org or call / Whatsapp us on +41 78 217 45 55. We will do our best to accommodate your request.
Are there any additional charges for late night or early morning pick-ups?
No, there are no additional charges for late night or early morning pick-ups. Our rates are all-inclusive, transparent and the same regardless of day and time.
Are there any additional charges for extra luggage?
In the car description you can see the optimal number of luggage that it can fit. There are no additional charges for extra luggage, as long as it can fit in the same car.
Can I make changes to my reservation after it has been confirmed?
Yes, you can make changes to your reservation at no extra cost by emailing us at email@example.com or by calling / Whatsapp us on +41 78 217 45 55.