How can I book a ride with Driveguard?

You can book a ride with Driveguard directly on our website by selecting a Zurich airport transfer, point-to-point trip, or hourly/daily private driver service. Alternatively, you can email us at info@driveguard.ch, or contact us via WhatsApp or phone at +41 78 217 45 55. Our booking process is simple and efficient, and we confirm reservations quickly.

What types of vehicles are available at Driveguard?

Driveguard offers a fleet of premium vehicles, including Mercedes E-Class and S-Class sedans, Mercedes V-Class vans – Business and Luxury, and Genesis GV80 SUVs. Our fleet is regularly updated with the latest models to ensure safety, comfort, and luxury.

What amenities are included in Driveguard vehicles?

All Driveguard vehicles include:

• Free Wi-Fi, GPS, and mobile chargers
• Air conditioning/heating
• Child seats, umbrellas, and bottled water at no extra charge
• Water and Swiss chocolate

Are your drivers professional and licensed?

Yes. All Driveguard drivers are licensed, experienced, and multilingual professionals. They are thoroughly vetted and trained to ensure the highest standards of safety, discretion, and customer service.

Who are Driveguard’s typical clients?

We serve a wide range of clients, including:

• High Net Worth Individuals (HNWIs)
• Corporate executives and finance professionals
• Government officials and diplomats
• Celebrities and public figures
• Travelers needing privacy, punctuality, and premium comfort

What types of services does Driveguard offer?

Driveguard provides:

• Airport transfers (e.g., Zurich, Geneva, Basel)
• Intercity transfers within Switzerland and neighboring countries
• Hourly and daily private driver services

Our services are ideal for business travel, shopping trips, sightseeing tours, ski resort transfers, and special events.

Transfers are suitable for:

• Airport transfer
• Intercity trip
• Point-to-point transfer

Hourly bookings are suitable for:

• Airport pick-up and transfer, with more stops on the way
• Running errands in the city and nearby areas
• Attending business, social, and private events
• Shopping spree or sightseeing tour

Daily bookings are suitable for:

• Having a private driver for business or private trips through Switzerland and neighboring countries (Germany, Austria, Italy, France, and Liechtenstein)

* For overnight trips outside Zurich, the client should provide accommodation to the driver, otherwise an extra 200 CHF per night will be charged for hotel accommodation nearby.

** The driver needs to have at least 8 hours break within each 24 hours of service.

Can I be picked up outside Switzerland?

Yes. Driveguard offers pickups in Switzerland and neighboring countries, including Germany, Austria, Italy, France, and Liechtenstein.

What is Driveguard’s cancellation policy?

You may cancel your booking up to 24 hours before your pickup time without any penalty. We aim to provide flexibility and peace of mind for our clients.

Are there additional charges for waiting time or extra stops?

• Hourly/Daily bookings: No extra charge for stops or waiting.
• Transfers: Changes in route may result in an updated price, which we communicate before the trip.

All quotes are all-inclusive and transparent.

Can I request a child car seat?

Yes. Child seats are available upon request and free of charge. You can include this in the booking form or mention it when contacting us.

Do you provide transport for special events?

Yes. We offer luxury transportation for weddings, corporate events, proms, and other private occasions. Our chauffeurs ensure stylish, timely arrivals for every event.

How can I pay for my ride?

You can pay:

• Online during booking (Credit/Debit Card, PayPal)
• Directly to the driver (Cash, Card)

Do you offer airport pick-up and drop-off?

Yes. Driveguard provides airport transfers at all major Swiss airports, including Zurich, Geneva, and Basel. Our drivers motitor the flight status live and meet clients in the arrivals hall with a name sign as they land, assist with luggage, and offer a comfortable ride to your destination.

Are your drivers fluent in different languages?

Yes. Our drivers speak English, German, Russian, Greek and Romanian, ensuring smooth communication throughout your trip.

Do you offer a loyalty or corporate program?

Yes. We offer tailored corporate accounts and loyalty benefits for frequent travelers. Please email info@driveguard.ch for more information.

How do I make a special request?

Use the special request field in the booking form or contact us via email or WhatsApp. Whether it’s a stop request, flight number, or accessibility need, we’ll do our best to accommodate.

Are there extra fees for night or early morning pickups?

No. Driveguard offers flat, all-inclusive rates regardless of time — no surcharges for late-night or early morning bookings.

Do prices change during holidays or events?

During peak dates (e.g., Christmas, New Year’s, WEF Davos), prices may include a demand-based markup. This will be clearly communicated by email after booking.

Is there a luggage limit or charge for extra bags?

There are no additional luggage fees as long as your bags fit safely within the selected vehicle. Check the car description for luggage capacity before booking.

Can I modify my booking after it’s confirmed?

Yes. You can update your reservation by contacting us via email or WhatsApp. There is no extra charge for changes, as long as they are made with reasonable notice.

Why choose Driveguard over traditional taxi or ride-sharing services?

Driveguard offers a premium, fixed-price alternative to taxis or ride-sharing apps in Switzerland. Our professional chauffeurs, luxury vehicles, and guaranteed pickup service ensure a first-class experience without surprises, delays, or surge pricing.

Do you offer private driver services for ski trips in Switzerland?

Yes. Driveguard provides luxury transfers to ski resorts like Zermatt, Verbier, St. Moritz, Davos, Gstaad and others. We ensure safe, comfortable winter travel with spacious vehicles for luggage and equipment, plus drivers experienced in alpine routes.

Can I use Driveguard for a multi-day itinerary or road trip?

Absolutely. Our daily chauffeur service is perfect for multi-day business or leisure travel across Switzerland and neighboring countries. You’ll have a private driver available throughout your journey — ideal for touring, meetings, or events.

Do you provide services tailored for business travelers?

Yes. Driveguard is trusted by corporate clients and executives for punctual, discreet, and professional service. We offer flexible billing, company accounts, and confidential transport for business meetings, airport transfers, and events.

Can Driveguard help with last-minute airport transfers?

Yes. Depending on availability, we can accommodate urgent or last-minute Zurich airport pickups — even during peak hours or holidays. Contact us via phone or WhatsApp for real-time availability.

What cities in Switzerland does Driveguard operate in?

Driveguard serves throughout Switzerland. Some of the most popular cities are Zurich, Geneva, Bern, Basel, Lausanne, Lucerne, Lugano, Interlaken and more. We also offer cross-border trips to Milan, Munich, Innsbruck, Strasbourg, Paris and others.

Are your drivers discreet and suitable for VIP clients?

Yes. All Driveguard chauffeurs are trained to serve VIPs, celebrities, diplomats, and HNWIs with discretion, confidentiality, and professionalism.

Do you offer group transport or event shuttle services?

Yes. With our Mercedes V-Class vans, we can provide group transportation for events, conferences, or family travel. We also organize custom event shuttle solutions on request.

How early should I book with Driveguard?

We recommend booking as soon as you’ve made your travel plans and at least 24–48 hours in advance, especially during busy periods like holidays or major events. However, we often accommodate same-day requests, subject to availability.

Can I receive a business invoice or tax receipt?

Yes. We provide full PDF invoices with VAT, suitable for corporate reimbursement or accounting purposes. Let us know if you require specific formatting or company details included.